Contact Us
Haven't found the information you need on the website? Have a specific or general question? We welcome your requests, questions and feedback. Use the links below to mail, phone, fax, email, or send a text message to one of our customer service agents.
MAILING ADDRESS
Corporate Head Office:
Times Telecom, Inc.
Suite 400, North Tower 5811 Cooney Road
Richmond, BC V6X 3M1 CANADA
Hours of Operation:
Customer Service: 7.00am-9.00pm PST (Weekdays); 9.00am-5pm PST (Weekends)
Retail Store: 11am-7pm EST (Everyday)
Corporate Head Office: 9.30am-5.30pm PST (Weekdays)
PHONE NUMBERS
General Customer Care & Technical Support
Vancouver
Toronto
All other cities
FAX NUMBERS
Vancouver
Toronto
Edmonton
Calgary
604.279.8775
905.415.3997
780.669.5691
403.770.8369
EMAIL ADDRESSES
Consumer Contact
Customer Care & Technical Support
Account & Billing Support
eBilling Support
Website Inquiries
Business Contact
Corporate Office
Media Relations
Sales Inquiries
Agent Program
Career Opportunities
RETAIL STORES
For more detail, please visit our Store Locator for maps, phone numbers and opening hours of each of the store location.
BC Retail Stores
- North Vancouver, #2-180 West Esplanade, North Vancouver BC V7M 1A3
- Crystal Mall, #1213 - 4500 Kingsway Burnaby, BC V5H 2A9
- UBC Pharmacy, 5754 University Boulevard, Vancouver BC V6T 1K6
- Surrey Central City, #5 3000 - 10153 King George Hwy Surrey, BC V3T 2W1
- Parker Place, #1430 - 4380 No. 3 Road Richmond BC V6X 2C2
- Aberdeen Centre, #2350-4151 Hazelbridge Way Richmond, BC V6X 4J7
- Tinseltown, #1167 - 88 West Pender Street Vancouver, BC V6B 6N9
- Metrotown, #GK1-4800 Kingsway Burnaby, BC V5H 4J2
- SFU Corner Stone, 8962 University High St. Burnaby, BC V5A 4Y6
- SFU booth, 8888 University Drive, Burnaby, BC V5A 1S6
- Hudson Area, #K1-678 Dunsmuir St. Vancouver, BC V6B 1N3
- Henderson Mall, #1070 - 1163 Pine tree way Coquitlam, BC V3B 8A9
Alberta Retail Stores
- Dragon City Mall, #112 - 328 Centre St. SE Calgary, AB T2G 4X6
- Pacific Place (inline), #505, 999 36th Street NE Calgary, AB T2A 7X6
- Pacific Place (kiosk), #K6, 999 - 36th street NE Calgary, AB T2A 7X6
- West Edmonton Mall, #R-237, Phase 3000 - 8882 170 Street Edmonton, AB T5T 4M2
- University of Alberta, HUB Mall 58 – 8906 112 St. NW, Edmonton, AB T6G 2C5
Ontario Retail Stores
- Promenade Mall, #Y007 - G1 Promenade Circle Thornhill, ON L4J 4P8
- First Markham Place, #218 - 3255 Highway 7 Markham, ON L3R 3PG
- Pacific Place Mall, #C1-215, 4300 Steeles Ave. E. Markham Toronto, ON L3R 0Y5
|