FREQUENTLY ASKED QUESTIONS
All About Home Phone
What is Times Telecom Home Phone
Times Telecom Home Phone uses voice over IP (VoIP) technology and works just like your traditional home phone service. VoIP is also referred to as IP Telephony, Internet Telephony, or Broadband Phone.
[back to top]
Who should be signing up
Times Telecom Home Phone is ideal for a wide range of High Speed Internet users, including:
- Families or roommates who want to add personal phone line(s)
- Students & young professionals who want to pay less for an equivalent telephone service
- Cable High Speed Internet and cellular phone users who have little use for a traditional telephone service, but still want to keep a low cost landline phone
- People who often call to family and friends in other parts of Canada and overseas
- Heavy travelers who want a phone number to follow them wherever they go
- Professionals with home offices
[back to top]
How does Times Telecom home phone service work?
Times Telecom home phone works by transmitting voice over the internet rather than through a wired landline.
[back to top]
Is the dial pattern different when I make a call on my broadband phone?
No. Simply dial the phone number as you would with a traditional phone service:
Local calls : Dial the area code + phone number.
Rest of Canada & United States: Dial 1 + the area code + phone number.
International Calls: Dial 011 + country code + phone number.
Encourage your friends and family to sign up to Times Telecom as well. That way, you will be able to benefit from unlimited member to member calling ?even if they reside in another country.
[back to top]
Does Times Telecom home phone save me money?
The Times Telecom home phone service can help you save up to 80% off your regular monthly phone bill.
[back to top]
How is the voice quality of a Times Telecom Home Phone?
The Times Telecom home phone works just as well as a traditional landline. The voice quality primarily depends on the speed of your Internet connection (High-speed broadband internet connection highly recommended).
[back to top]
What is required for my Times Telecom Home Phone?
As long as you have a high-speed broadband Internet connection and a regular telephone handset, you will not require any additional equipment.
[back to top]
How do I make or receive a call?
Simply pick up the receiver and dial a number to make a call and pick up the phone to answer an incoming call.
[back to top]
What are some advantages of Times Telecom home phone?
- Cheaper long distance rates
- Significant cost savings (up to 80%)
- More Portability (you can bring your phone will you wherever you go)
- Virtual Phone Number (great for home-based businesses!)
- Enhanced Features
[back to top]
Can I use my computer while making/receiving calls?
Yes, you can use your computer as usual while making or receiving calls on the Times Telecom Home Phone.
[back to top]
Does my computer need to be powered on?
No. Your broadband phone is directly plugged to your active Internet connection, and therefore totally bypasses your computer.
[back to top]
Can I transfer my existing telephone number?
Yes, the Times Telecom home phone has Fax capabilities. However, compatibility varies by fax machine.
[back to top]
|