FREQUENTLY ASKED QUESTIONS
Dial Up
What is Dial Up Service?
The Times Telecom dial up long distance service is a convenient calling solution that does not require switching phone lines. It is a cost-saving solution as long distance rates are low and you are only charged after you make a call.
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How does it work?
You will simply need to dial the access number designated for your area and then follow the voice prompt to enter the destination number you wish to call.
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How do I make a call?
- Dial the Local Access Number designated for your area.
- Follow the voice prompt to enter the destination number, following the instructions below:
- For calls within/to USA/Canada 1 + Area Code + Phone Number
- For International calls dial 011 + Country Code + City Code + Phone Number
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Can I use the Times Telecom dial up service from my cellular phone?
Yes, you can use the Times Telecom dial up service from your cell phone. You can also take advantage of our FREE Easy Dial feature, specially designed for cell phone users to make calls more convenient.
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What is Easy Dial?
The Times Telecom exclusive Easy Dial feature allows you to make long distance calls more conveniently. You can register the desired destination numbers that you call the most often and our system will provide you with a local number for each long distance destination number. Login to your account now to add your Easy Dial numbers!
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What if I call from a telephone number other than my registered number?
If you call from an unregistered phone number, the system will prompt you to enter your PIN. Using this method, you can make calls from anywhere in North America. Call customer service at 1-888-980-8380 to apply for a PIN.
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