Haven't found the information you need on the website? Have a specific or general question?
We welcome your requests, questions and feedback. Use the links below to mail, phone, fax, email, or send a text message to one of our customer service agents.
MAILING ADDRESS
Corporate Head Office:
Times Telecom, Inc.
Suite 400, North Tower 5811 Cooney Road
Richmond, BC V6X 3M1 CANADA
Hours of Operation:
Customer Service: 7.00am-9.00pm PST (Weekdays); 9.00am-5pm PST (Weekends)
Retail Store: 11am-7pm EST (Everyday)
Corporate Head Office: 9.30am-5.30pm PST (Weekdays)
PHONE NUMBERS
Consumer Contact Details
For questions pertaining to your customer account, billing & e-billing support, your rewards program, and website inquiries:
General Customer Care & Technical Support
Vancouver
Toronto
All other cities
604.606.7888
905.415.3866
1.888.980.8380 Toll Free
FAX NUMBERS
Vancouver
Toronto
Edmonton
Calgary
604.279.8775
905.415.3997
780.669.5691
403.770.8369
EMAIL ADDRESSES
Consumer Contact
Customer Care & Technical Support
Account & Billing Support
eBilling Support
Website Inquiries
Business Contact
Corporate Office
Times Telecom Retail Branch
Media Relations
Sales Inquiries
Agent Program
Shop&Save Merchant Sponsorship
Career Opportunities